Deleting your Birdie Recon data

Two routes, and you do not need anyone’s permission for either. The first is immediate and you run it yourself.

Delete it yourself — immediate

Deleting your account is something you do yourself, on the account screen, and it takes effect immediately — there is no queue and nothing to wait for. It is irreversible: we have no undo, no grace period and no backup you can ask us to restore from.

Deleting removes your Birdie Recon account and the data in it. If you also have an account with another Global Partners, LLC product, that one is separate and is not touched — you would delete it there. If Birdie Recon is the only one you have, your sign-in goes with it.

The account screen tells you exactly what goes and what stays before you confirm, and it asks you to type a phrase rather than tap a button twice.

What goes with it:

• Your watches and their alert history
• Your Home Course
• Your mobile number and carrier
• Your quiet hours
• Your veteran verification status
• The record of which sign-in methods reach the account

Or ask us to do it

If you would rather we carried it out for you — or you want a copy of what we hold, or a correction — email support@birdierecon.com from the address on your account. We will acknowledge within 7 days and complete within 30, and in practice it is usually the same day.

What survives a deletion, and why

Three things, and we would rather say so here than have you discover it. Two of them exist to protect a person rather than to protect us.

• A STOP on your mobile number stays in force. It is recorded against the number, not against the account, because it is an instruction from whoever was holding that handset — and numbers get reassigned, so it protects whoever holds that number next. Deleting an account does not clear it and is not a way to clear it.
• The record that a messaging consent was given and withdrawn stays, detached from you. What is left is the brand, the channel, the campaign, whether consent was granted or revoked, and when. No email address, no phone number, no account identifier — nothing that points back at a person, so it is no longer personal data about you. It is how we can show we had permission before we sent anything, and how a number that said STOP is never messaged again.
• Anything we are actually required by law to keep.

One limit we cannot reach

Your sign-in record itself is not deleted, because we cannot delete it. Your account and the data in it are ours to remove and we remove them; the identity held by the provider you sign in with lives at our sign-in provider, and this service holds no credential that can reach it. The login therefore still exists afterwards, and what it reaches is nothing — signing in again gives you a new empty account rather than the old one. Ask us at the address above if you want to know what that record is or what can be done about it.

How long we keep data if you do not ask

We do not set fixed retention periods, and that is a decision rather than a gap. Your data stays while your account does. We do not automatically delete your account for being inactive, and we do not quietly delete your data on a schedule — so nothing here expires on its own, and nothing here lingers past your deleting it.

The full detail is in the Privacy Notice, under “Your choices, and deleting your data”. Stopping text alerts is separate from all of this — see Text alerts, where replying STOP is enough and nothing about your account changes.